Skip to Content Skip to Menu

Extra options in subscription plan

  • Vorak
  • Vorak
  • ONLINE
  • Posts: 233
  • Thanks: 43
  • Karma: 3
2 hours 37 minutes ago #342598 by Vorak
Replied by Vorak on topic Extra options in subscription plan
All plans were already set to "exclusive".

The prorate was turned off on all plans (it never gave an issue with renewing memberships before so it's always been turned off). I turned it on and tried again (in the new plan, I added a duration for one month for "free" just for testing). But the result is still the same. It should add a month to the expiration date of the already active plan, but instead it starts counting the month from now.

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 49830
  • Thanks: 8515
  • Karma: 1465
2 hours 3 minutes ago #342599 by krileon
Replied by krileon on topic Extra options in subscription plan
Prorating won't add time from 1 plan to another. Adding time only applies to renewals. When going from 1 plan to another prorating simply reduces the price of the plan you're upgrading into based off the remaining value of the plan you're upgrading from. There is no way to add the duration from Plan A to Plan B when upgrading to Plan B.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

Moderators: beatnantkrileon
Powered by Kunena Forum