If user register a free membership account then it sends an activation email, but when user upgrade the membership by paying through PayPal then CBSubs is not sending any mail to the user about their upgrade information and payment detail.
Even when user cancel their subscription then it is not sending any email that you have cancelled the subscription
Details
Joomla 2.5.4
CB 1.9
CBSubs 3.0
What would be the reason for not receiving email for the above scenarios ?
Is there any settings to send email for every time user activity with their account settings?
CBSubs doesn't send any emails by default. PayPal always sends an email to the user about their purchase, but this is purely based off their own PayPal account settings. To configure CBSubs to send emails you need to configure them on the Presentation tab of your plans.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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srinsoftleaderclips wrote: Thank you very much and now i received email for cancellation and for manual renewal. i hope this will also send email when auto renewal happens.
If you have set a text inside this email they will receive it for renewal too
srinsoftleaderclips wrote: Could user able to resubscribe or upgrade If they unsubscribed their membership?
They can do it if they clic on their tab profile
srinsoftleaderclips wrote: If so, will they do it immediately or need to wait for some time?
It depends on the params you have set in your plan
krileon
