I'm using CB User Manager, there are around 1000 general registered users and I want to select and apply large blocks of these to a new CB Subs plan, how do I do it?
Hello Nick,
We did it using that import function (from the registered Joomla list) - it didn't seem to ask us to create new user IDs and we wouldn't know how to do that anyway. 'Somehow' sounds like its not an easy thing to do - especially coming from Developer! We really wanted to import from OSEMembership as we could have matched more fields, but it's done now - we just have to ask all our users to fill in all their fields again!
Helo Nick, something is preventing the saving of new details in the user profiles - either in front end or back end? What could it be? It doesn't make a difference whether 'edit cms' is permitted or not.
We do seem to be getting there generally: I think once this is fixed we're basically up and running!
Cheers, Robin
To import users into CB you can use CB Juice. To import subscriptions to users you can use CBSubs > Import, but the users must first exist.
As for your issue you imported using Joomla. This means they do not exist in CB yet. Run CB > Tools > Synchronize Users then see if your issue persists. If issue persists enable debug mode and maximum error reporting in Site > Global Configuration then re-test and see if any fatal errors expose.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
nant
