[SOLVED] Folder access not working

I am trying to restrict a download folder for subscribers only. I setup my plan with folder access with the following: folder: /folder type: Joomla

I created a new user with the plan and the files .htaccess and .htpasswd are created in /folder and .htpasswd does contain the new user info.

However, when I log in as the new user and click on the button to start the download, a "Folder Restriction" message appears with a login box. Even if I enter the new user info in this login, I still can't access the folder.

I thought that if a subscriber logged in, they would have access to the folder without additional login process - am I right?

How do I setup the folder access to work correctly?

Thanks

*** UPDATE ***

I can verify that my .htaccess and .htpasswd files are working when I create a user in the .htpasswd file and enter the proper username and password when I directly browse to the .html file in the folder.

When I create a new user with a plan that can access the folder from my website, a .htaccess and .htpasswd files are created in the proper folder. However, when I login into the site as the new subscriber and try to access the .html file in the protected folder, I am prompted to login and I am never able to get pass this screen.

Any help on setting up a protected download folder based on subscribed plan is very much appreciated.

Thanks

UniMult wrote: *** UPDATE ***

I can verify that my .htaccess and .htpasswd files are working when I create a user in the .htpasswd file and enter the proper username and password when I directly browse to the .html file in the folder.

When I create a new user with a plan that can access the folder from my website, a .htaccess and .htpasswd files are created in the proper folder. However, when I login into the site as the new subscriber and try to access the .html file in the protected folder, I am prompted to login and I am never able to get pass this screen.

Any help on setting up a protected download folder based on subscribed plan is very much appreciated.

Thanks

Joomla version?
CB Version?
CBSubs version?

Have you read the manual sections 6.11 and 7.5.6.10 ?

Joomla - Joomla! 3.4.8 Stable
CB - 2.0.13
CBSubs - 4.0.1
Apache Server

Yes, I did review the Folder Access plugin installation and the how to setup the integation. The htaccess and htpasswd files are being created in the correct folder by CBsubs

After doing much testing, here is the problem. The htpasswd file is being changed by logging in process. Here is how to reproduce:

1) create new user
2) confirm htaccess and htpasswd files are created in proper folder
3) confirm user subscription by clicking on link in email
4) save htpasswd
5) log in as new user
6) save htpasswd
7) compare the two htpasswd files and notice that they are different

This change prevents the user from accessing the folder.

Here is what the files look like:

Right after new user confirmation:
erictest:$1$VhfYHXmi$oW1a2dpyzCXa1KmGI3DXH/

Right after logging in as new user:
erictest:$L5roRPMsY2LOGXpYpkSLeAuZ9WwK1

Thanks for your detailed report.

It has allowed me to reproduce the bug you experienced and to fix it.

Fix will be available in tomorrow's nightly and upcoming CBSubs 4.0.2 release. Make sure to also install CBSubs Folder Protect integration CB plugin.

#5857

Thanks for working on it so quickly.

Question: If a subscriber becomes expired, does CBSubs remove the user from the htpasswd file to prevent direct browser access for this user?