We've inherited a site which uses tax rates to reduce the subscription amount based on location. Some locations get a reduced rate as they are 'poorer' countries.
Example : Standard rate £24. Tax rate for some countries is -77.14000% which reduces it to £5.48
This worked until recently when all of CBSUBS and plugins were updated. Now it doesn't show at checkout at all.
Any suggestions as to the cause? I've checked the tax rates and they are all as before. Users still have the relevant countries listed. It's only since the update in October that this has become a problem.
What version were you on when this was working fine? Have you tried editing and re-saving your tax rates to be sure they're not missing any potentially new parameters that could be causing your issue?
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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I'm still having problems with this. I've saved all plugins and settings as well as trying different configurations and nothing changes the final price as it did before. Is there any way you could take a look to see if there's something I've missed?
I've now restored an older backup from June 21 (CBSUBS 4.0.0) and tested it. The tax deduction works fine. Copying the settings directly isn't possible as there are different options for taxation but I've tried every different option.
Screenshots attached.
If anyone has any suggestions, please don't be shy.
krileon
