following my other post for lost password problem, we just noticed it is impossible to register on our website now as automatic password sending does not work, always giving wrong captcha code
This follows the upgrade to all nightly builds
Please help urgently
Edit : seems to work with the default CB captcha but not with the google recaptcha one (though keys are ok)
reCaptcha seams to be working fine on forgot login and on registration in all my tests. Do you have caching of any sort enabled? If so please purge and completely disable the cache. Please also try deleting your reCaptcha keys within Google and generate new ones to see if that helps as if they're v1 keys they won't work. Are there any fatal JS errors present within your browser console (press F12) when viewing a page with captcha? reCaptcha is JS based so if there are JS errors it may not be settings its inputs value.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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Our keys are v2 and were working very well until yesterday
The recaptcha is working fine with other components and there are no js errors.
So I guess it comes from a change in anti spam plugin or a relation with automatic password sending set up in our CB config
I already have. See my reply above. I am unable to confirm your issue. Across 3 installs it's working perfectly fine in my tests. It doesn't care what your password settings are as it doesn't check or touch any of that. It's strictly checking for and validating its own captcha input.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
As written on my other post, problems seem to come from the installation of these latest builds :
CB - auto action - conditions - code - privacy - anti spam and cbsubs
All have been updated around 03/03 and we get problems with recaptcha and config live site scheme since then.
Nothing else has been added on the website and no configuration has been changed
Disable all non-core CB plugins except CB AntiSpam and see if issue persists. That would help confirm if there's a conflict.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
