Two more potential bugs @ CBSubs Promotions

Hi,
again I have encountered two more problems with CBSubs Promotions:

(1)
- Coupon Promotion
- 100% on a plan
- Date range 1904 - 2123 used (to prevent the known bug)
- Use a condition: - Plan 1 (state -not relevant-) and a date comparison

In this case the field to enter the coupon will never Be visible!

(2)
- same as above
- Use a condition: Plan 1 (state -active-) and a date comparison
- Date comparison: Date A = membersince, Date B = orderdate, compare = Date A>Date B-3 days

If the user is member 7 days ago (as shown in his profile) the coupon is still usable.

Please check if this is a bug and if a workaround is avialable.

Thanks a lot.

Regards,
Manfred

Do you have an idea to that issue?

In this case the field to enter the coupon will never Be visible!

Does this function fine when no condition is specified? Your condition is saying they must have Plan 1; irrelevant of state. If they're purchasing Plan 1 then no state at all exists for Plan 1 resulting in the condition not being met. Please also ensure your date comparison is matched appropriately.

If the user is member 7 days ago (as shown in his profile) the coupon is still usable.

Please swap Field A and Field B then confirm if still not working appropriately.

@krileon
To your questions:

(1) yes, without the date comparison it works. About "state relevance": If I choose a condition "Plan A is irrelevant", I thought it would be in no way be relevant. You suggest that "no relevance" is in some cases still relevant - confusing!

(2) I swapped the fields, but it still not works. It definitely not works like the titles of the fields suggest.

Allow me one more note: a lot of selections I can make in the tabs of CBSubs have a meaning like "No, it is allowed" which means in conjunction with the question of the select box a double negation. Sometimes it is extremely difficult to understand if an option enables a behavior or not. Please consider a complete review of all your dialogs to give users absolutely clear impression what certain switch will change.

I understand that CBSUbs is an extremely flexible and powerful extension, but it is extremely hard to understand in some cases.

Thanks again for your support and your work!

Manfred

(1) yes, without the date comparison it works.

This would mean there's a problem with your date comparison.

About "state relevance": If I choose a condition "Plan A is irrelevant", I thought it would be in no way be relevant. You suggest that "no relevance" is in some cases still relevant - confusing!

No, this means that some form of state must exist. It doesn't matter which. It could be pending, inactive, etc.. doesn't matter which.

(2) I swapped the fields, but it still not works. It definitely not works like the titles of the fields suggest.

Could you please try testing "+ 3 days" instead of "- 3 days" and confirm if then working.

Allow me one more note: a lot of selections I can make in the tabs of CBSubs have a meaning like "No, it is allowed" which means in conjunction with the question of the select box a double negation. Sometimes it is extremely difficult to understand if an option enables a behavior or not. Please consider a complete review of all your dialogs to give users absolutely clear impression what certain switch will change.

We're certainly open to suggestions. We've reviewed everything during development and believe to be of understandability. If you've suggestions then please do provide them. All features are also described in detailed within your CBSubs manual.

I understand that CBSUbs is an extremely flexible and powerful extension, but it is extremely hard to understand in some cases.

With new features comes greater complexity and greater learning curve. This is unfortunately just how things work. More is better in a sense of functionality, but then it becomes more confusing and takes longer to understand. We're certainly open to workflow suggestions however.

@krileon

I tested now all combinations of "orderdate" in relation to "member since" and I found NO combination that prevent the coupon box to appear and therefore the coupon to work!

This is definitely a bug!