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CBSubs invoice not grabbing the country or state

13 years 2 months ago #174861 by jrb_trader
PHP version 5.2.17
Joomla version 1.7.0
CB version 1.7
CBSubs version 1.2.2

From what I understand, CBSubs should grab the country and state information for its invoice from the indicated CB registration fields, correct? This is not happening. It can grab the Name, Address, City, and Zip Code fields correctly, but not Country or State. I do understand that the country and state information in the xml is based on two-letter abbreviations.

Is there a way to fix this?

I am also using the CBSubs Tax plugin, if that makes a difference.

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13 years 2 months ago #174878 by krileon

I do understand that the country and state information in the xml is based on two-letter abbreviations.

Does your CB field match this? Your CB field values must match CBSubs values or it won't synchronize. For example for US your field needs to have US as if it's United States it will not synchronize over.


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13 years 1 month ago #175038 by jrb_trader

krileon wrote: Does your CB field match this? Your CB field values must match CBSubs values or it won't synchronize. For example for US your field needs to have US as if it's United States it will not synchronize over.


I have tried it both ways.

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13 years 1 month ago #175043 by beat
Invoice address will synchronize from user's fields only at first purchase.

After that, it remains independent, as invoicing addresses are often different from the user's address (e.g. if company pays for something).

So for a successful test, you need to create a new user for each of your tests.

Does it now work ? :)

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13 years 1 month ago #175297 by jrb_trader
Unfortunately, it does not.

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11 years 2 months ago #233041 by dotcom22
Any solution was found for this problem ? I get the exact same issue..

In my case, user come from always same country. So I setup a delimiter with inside the country value and I tried both format such "US" or "United States" but without success. I tried also to setup a simple text field without more success.

In fact for be precise, the country field seem to be well mapped (because instead to get the form where all data are pre-filled except the country field, I get directly the basket view) but in practice the country name is not displayed. Then if I click on "Edit data" link, the select drop-down country field do not show any country and I'm supposed to choose one. In complement due to the fact the field State is not mandatory, I did not mapped this field (because I don't need to know the state so I have hide the field with css).

I tested with some user who has never bought something or even never try to order something.

It seem we have a small glitch here...any clue ?

I use Joomla 3.3.6 - CB 2.0.4 - CBSubs 4 - Several Incubator plugins

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