[SOLVED] Users must log in twice

Hi, I looked through the forums, but didn't see much that helped in this topic, but if it is a repeat, I am sorry.

We have a Joomla 1.7 site and have purchased the CB Professional package. We are using the CB Login module, but it seems that there are times when users must go through the login process twice for it to catch.

The front page (not calling it homepage, because really, the homepage is seen after you log in) has the login field and an opportunity to register for the site. However, users can view the site without logging in, there is a just a message that is at the top of every page that says "You are not currently logged in, ... blah blah". On every page other than the front page, we are also using the CBlogin at the very top of the page that is viewable by Guests only. Right now, it seems like sometimes when you are opening a browser for the very first time and trying to log in .. and only sometimes.. you go to the homepage with the message that you are not logged in. If the user enters their login and password in the top module, then they will be logged in.

However, this isn't always happening. We are using the CB Redirect for the login process. I have checked the URLs, and that both modules are actually the CB login. I'm not sure how to fix this, any help is appreciated.

Thanks,
D

Only reason I can see users having to login twice is you're not using CB Login and CB Registration processes. The "frontpage" you mention being login and registration, please ensure this is CBs login/registration page and not Joomlas.

Hi,

I have checked that all the modules and processes are CB (as I said in the original post). Both the registration and ALL login modules. Currently, all the other login types (joomla) are unpublished.

Any other possibilities? I can only get it to happen in Google Chrome and Internet Explorer - and it is only when the browser is first opened. If I log out of a session, but don't quit Chrome or IE and then go back to the website and log back in, it works as expected.

Thanks,
D

Do you happen to have any caching enabled? This could be Joomlas caching or if using a T3 template I know they've a caching system as well. I don't recommend using caching of any sort or at least don't cache CB.

All caching is (and has been) disabled..

Strange, please PM backend super administrator login credentials and would be happy to take a look.