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Package Installer issues - not complete !?

12 years 4 months ago #202740 by pepperstreet
Package Installer issues - not complete !? was created by pepperstreet
Hello,
just tried the new package installer feature on J!1.5.26. I tried different complex packages, and it always ends in an incomplete installation process. Though messages state that it was finished.

- After some loading time, it opens a new window ?! Where the typical CB component install message shows up.
- The previous browser window, where I actually started the upload, shows this:



- this screen shows up forever. The cursor is still spinning.
- I tried it serveral times, with the same result.
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12 years 4 months ago #202779 by krileon
It won't continue until the new window that pops up finishes loading. Just install it and sit back until it's done. What browser are you using?


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12 years 4 months ago #202820 by pepperstreet
Replied by pepperstreet on topic Re: Package Installer issues - not complete !?
I did sit back for a very long time ;-)

The "new" window was finished. It had the usual CB installer infos and notices. Nothing more happens in this window.

The first "underlying" window is the screenshot in my previous message.

(Safari, Chrome... webkit based)

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12 years 4 months ago #202834 by krileon
Please review browser error log during the install attempt to see if there are any fatal errors present. Any fatal JS errors present can cause the process to fail.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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12 years 4 months ago #202857 by pepperstreet
Replied by pepperstreet on topic Re: Package Installer issues - not complete !?
I tested two different installs with the same CB All-in-One Package (incl. all PRO addons for J1.5). Same server!

- different J1.5.26 directory with older existing CB core installation. Package installer went smooth, No hickups, no waiting.

- On my previous "hanging" installation, I installed CB and PRO addons manually. Today I started the package installer again and it had partly success. ... but all GROUPJIVE plugins seemed to fail (see screenshots). There are no errors in browser console.


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12 years 4 months ago #202858 by krileon
This is probably due to not a big enough delay between installing plugins. Does a second attempt to install allow the GJ plugins to install successfully?


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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