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[SOLVED] Users cannot upload profile image

  • Brigonos
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12 years 2 months ago - 12 years 2 months ago #207979 by Brigonos
I'm using CB 1.8.1 on Joomla 2.5.6 with no added plugins.

If users try to update their profile picture, when they click "Update" it says, "Your settings have been saved" and they are brought to the member listing but no changes have actually been made.

I can change the images on the backend successfully.
Last edit: 12 years 2 months ago by krileon.

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  • krileon
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12 years 2 months ago #207988 by krileon
Replied by krileon on topic Re: Users cannot upload profile image
Member list? They should be sent to profile with a success message or back to profile edit with a failed message. Please ensure you've a public and published Joomla menu link to CB profile.


Kyle (Krileon)
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  • Brigonos
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12 years 2 months ago #207995 by Brigonos
Replied by Brigonos on topic Re: Users cannot upload profile image
It goes back to the Update Image screen and says, "Please select a file before uploading."

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  • krileon
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12 years 2 months ago #207998 by krileon
Replied by krileon on topic Re: Users cannot upload profile image
Click "Browse" and select an image then select an image and click "Upload". You don't click "Upload" if you're selecting a gallery image; you simply click "Confirm choice".


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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  • Brigonos
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12 years 2 months ago #208002 by Brigonos
Replied by Brigonos on topic Re: Users cannot upload profile image
After clicking "Browse", selecting and image, clicking "Open", then clicking "Upload", it goes back to the Update Image screen and says, "Please select a file before uploading."

It's like the upload button isn't sending the information when it's clicked.

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  • krileon
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12 years 2 months ago #208012 by krileon
Replied by krileon on topic Re: Users cannot upload profile image
What type of image are you trying to upload? Believe only PNG, JPG, and GIF are supported.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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