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Can't login with IE8 (CB Login)

  • bunruh
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11 years 10 months ago #217271 by bunruh
Can't login with IE8 (CB Login) was created by bunruh
Hello!

On our website www.ruhrsite.com nobody can login (CB Login) with the Internet Explorer 8.
You can type in the e-mail address and the password but when you click on "Login" nothing happens. On another browser like Firefox or Chrome it works when you want to login.

I am searching for a solution but don't find something that help.

How can I fix that problem?
I hope someone can help me.

Best regards,
Levent
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  • krileon
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11 years 10 months ago #217294 by krileon
Replied by krileon on topic Re: Can't login with IE8 (CB Login)
Don't see how as it's just a web standard HTML form. Shouldn't matter what version of IE you have. I've tested it working on IE7, IE8, IE9, FF, and Chrome. Joomla version? CB version? Are you sure you're using the CB login module and not Joomlas? Please upgrade to CB 1.9 if not done so already. If using one of those fancy pop-up modules try disabling it and using normal login module. By nothing I assume you click the button and nothing happens at all, correct? Have you tried the login page at "index.php?option=com_comprofiler&task=login"?


Kyle (Krileon)
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  • bunruh
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11 years 10 months ago #217339 by bunruh
Replied by bunruh on topic Re: Can't login with IE8 (CB Login)

Joomla version? CB version?

Joomla version is 2.5.8
CB version is 1.9

Are you sure you're using the CB login module and not Joomlas?

Yes, I'm using the CB login module and not the default login module from Joomla.

I've tested it working on IE7, IE8, IE9, FF, and Chrome.

On FF and Chrome there are no problems. I don't know why the button on IE not work.

Have you tried the login page at "index.php?option=com_comprofiler&task=login"?

Yes but when I click the button nothing happens, too. :(

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  • krileon
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11 years 10 months ago #217344 by krileon
Replied by krileon on topic Re: Can't login with IE8 (CB Login)
Please switch to default Joomla template and see if issue persists.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • bunruh
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11 years 9 months ago #218416 by bunruh
Replied by bunruh on topic Re: Can't login with IE8 (CB Login)
Hello krileon,

at first I wish you a Happy New Year.

Please switch to default Joomla template and see if issue persists.


The issues persists any more. I switch to default Joomla template, but I'm still not able to login.

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  • krileon
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11 years 9 months ago #218434 by krileon
Replied by krileon on topic Re: Can't login with IE8 (CB Login)
Please PM backend super administrator login credentials and will take a look.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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