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Update CB 1.9

  • mfe13
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11 years 9 months ago #217829 by mfe13
Update CB 1.9 was created by mfe13
Hello,
Firstly, I wish your team a great year 2013!

I have a problem and I can't update CB1.8.1 to CB1.9.
Installing com_comprofiler gives a "Failed to copy"
I am using Joomla 2.5.6
thank you

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  • krileon
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11 years 9 months ago #217832 by krileon
Replied by krileon on topic Re: Update CB 1.9
Please enable debug mode and maximum error reporting in Joomla global configuration. Once done attempt to install again and see if error is exposed any further so we can see what's going on. Note this is usually a file/folder permissions issue or tmp folder path issue in Joomla global configuration.

Please check that the path to the tmp folder is correct in Joomla global configuration and that it has proper write permissions. You likely will want to check PHP upload limits as well, but pretty sure that'd give a different error if was the case.

Kyle (Krileon)
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  • mfe13
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11 years 9 months ago - 11 years 9 months ago #217835 by mfe13
Replied by mfe13 on topic Re: Update CB 1.9
I've thir error in debug mode
Code:
Console de débogage ** Joomla! ** Erreurs ** ** ** Échec de la copie ** Pile d'appels # Fonction Emplacement 1 JAdministrator-> dispatch () JROOT / administrator / index.php: 46 2 JComponentHelper :: renderComponent () JROOT / administrator / includes / application.php: 153 3 JComponentHelper :: executeComponent () JROOT / libraries / joomla / application / component / helper.php: 351 4 require_once () JROOT / libraries / joomla / application / component / helper.php: 383 5 JController-> execute () JROOT / administrator / components / com_installer / installer.php: 22 6 InstallerControllerInstall-> install () JROOT / libraries / joomla / application / component / controller.php: 760 7 InstallerModelInstall-> install () JROOT / administrator / components / com_installer / controllers / install.php: 30 8 JInstaller-> install () JROOT / administrator / components / com_installer / models / install.php: 110 9 JInstallerComponent-> install () JROOT / libraries / joomla / installer / installer.php: 472 10 JInstallerComponent-> update () JROOT / libraries / joomla / installer / adaptateurs / component.php: 219 11 JInstaller-> parseFiles () JROOT / libraries / joomla / installer / adaptateurs / component.php: 831 12 JInstaller-> CopyFiles () JROOT / libraries / joomla / installer / installer.php: 1299 13 JFolder :: copy () JROOT / libraries / joomla / installer / installer.php: 1616 14 JError :: raiseError () JROOT / libraries / joomla / filesystem / folder.php: 145 15 JError :: raise () JROOT / libraries / joomla / error / error.php: 251
Last edit: 11 years 9 months ago by mfe13.

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  • krileon
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11 years 9 months ago #217837 by krileon
Replied by krileon on topic Re: Update CB 1.9
It's failing at Joomlas copy function, which moves files from /tmp to their destination. Please check that /tmp, /administrator, /administrator/components, and /components have correct permissions for read/write. Normally this is 755 or 775, but it varies host by host.

Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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  • mfe13
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11 years 9 months ago #217845 by mfe13
Replied by mfe13 on topic Re: Update CB 1.9
Chmod are 755 and does not change anything.
Owner's rights are good, I do not understand!
Is it a problem if I stay with CB 1.8.1 to update GJ2.5.2 GJ to 2.6 ?
thank you

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  • krileon
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11 years 9 months ago #217849 by krileon
Replied by krileon on topic Re: Update CB 1.9
GJ 2.6 won't install on CB 1.9 and if you force it then it'll error as new functions in CB 1.9 that GJ 2.6 uses won't exist. It's Joomla throwing the installer error and if is a permissions issue you likely would have the same problem with other Joomla component installs. Does other Joomla extensions install fine?

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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