Have read everything I can on this issue here in the forum and instructions. I have a new install of everything - Joomla 2.5.8, CB 1.9, CB Gallery 1.2.2, CB Conditional 1.8.11. It's all there, it's beautiful, but it rejects every attempt to upload an image with the error message that the file exceeds the maximum size of 2000 kilobytes. I have left the field parameters blank, and CB config parameters state the 2000 kilobytes.
The image I have been trying to test upload is only 9.36 kb. I have no issues uploading the avatar image in CB or any other images on this ads site. Where else can I check to resolve this issue?
Please enable debug mode and maximum error reporting in Joomla global configuration then attempt to upload and provide any on-screen errors presented to you (do not provide logs at bottom of page, just need errors).
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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The debug mode and max error reporting displayed nothing. Only the typical popup stating "the file exceeds the maximum size of 20000 kilobytes" (Yes, I bumped it to see what would happen - doesn't matter)
I have set this up using CB Conditional to show only when another field is checked (1)- this part is working.
I had said previously that the profile image uploaded ok, but actually I was mistaken. It won't upload a profile image in the "Update Your Profile" link - but it does in the "Update Your Image" link. So, this issue is happening in the "Update Your Profile" link only.
Image upload and profile edit upload use the exact same functions so it shouldn't matter. Sounds like something is intercepting the post and interrupting the process. Disable non-core CB plugins 1 by 1 until resolved. If not resolve repeat the same for non-core Joomla system plugins. This will help find any conflicts. If issue still present review your PHP information within Joomla system information page and ensure you've the proper upload limits set to allow file uploads the filesize you're attempting to upload.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
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Read our Documentation
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Search the forums CB links:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
OK - disabled non-core CB plugins 1 by 1 - nothing changed.
disabled non-core Joomla plugins 1 by 1 - nothing changed.
PHP version is 5.3.8 - upload set at 128M
Strange, please provide backend super administrator login credentials as well as FTP credentials and will take a look.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
