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Error installing CB

  • Loveponds
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11 years 7 months ago #224027 by Loveponds
Error installing CB was created by Loveponds
Hi I'm trying to install CB onto Joomla 2.5.9 and these 2 keep failing:
001_com_comprofiler.zip
018_plug_cbinvites-300.zip
Help please!

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  • krileon
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11 years 7 months ago #224033 by krileon
Replied by krileon on topic Error installing CB
Try installing CB manually instead of through a package builder package. Ensure debug mode and maximum error reporting is enabled within Joomla global configuration so errors are exposed.


Kyle (Krileon)
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  • Loveponds
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11 years 7 months ago #224035 by Loveponds
Replied by Loveponds on topic Error installing CB
I paid for the package so that it would be easier - I'm not a developer and don't know how to install manually

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  • krileon
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11 years 7 months ago #224036 by krileon
Replied by krileon on topic Error installing CB
Download CB from the Free downloads section, unpack it, and install the CB file through Joomlas extension manager. Something is causing it to fail. It could be the package is too large to upload and install and you'd need to fix your upload limits. We'll know more once you try installing CB by it self.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • Loveponds
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11 years 7 months ago #224038 by Loveponds
Replied by Loveponds on topic Error installing CB
OK - stuck installing comprofiler - starts off working and writing in green but when uncompressing core plugins goes to a server error ... doesn't look happy!

I checked the php settings and it's 8M, but thought that was enough?

Cheers

Jackie

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  • krileon
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11 years 7 months ago #224041 by krileon
Replied by krileon on topic Error installing CB
Yes, your upload limit is fine. An error seams to be occurring during the installation of core plugins. Please navigate to Site > Global Configuration then enabled debug mode on the System tab and maximum error reporting on the Server tag then attempt to install again to expose the errors. It's very likely to be some sort of permission problem.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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