Just finished setting up a promotion to prorate memberships to match our fiscal year... now after choosing my plan and entering all my user information during registration, clicking submit gives me an error:
Fatal error: Call to a member function getPlanVarName() on a non-object in cbsubs.promotion.php on line 881
Any idea what's gone wrong? Some notes that might be helpful...
I can see the user was created in the User Manager
There is a line in the CBSubs "Basket" indicating the status as "not initiated"
I didn't receive an email verification / account activation email.
Krileon, should you be the one to respond, the admin credentials I PM'd you regarding another thread are still the same. :silly:
It looks like the promotion is trying to check for a plan that doesn't exist. Was the promotion configured for a plan and then that plan deleted? Please try re-editing your Promotion and re-selecting your plans it applies to (if feature used) then re-save and see if issue persists after cancelling your basket and beginning a new purchase.
Bump? I don't have any modifications or custom code... This seems to be an error in the plugin...
Please don't bump topics. We will respond as quickly as possible within business days and hours (see signature for exact days and hours). Any post outside of business days and hours will be handled the next business day within the shown business hours. If a post has been missed for 3 days or greater then please PM the link to me and will respond soon as possible.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
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Search the forums CB links:
Documentation
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Localization
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CB Quickstart
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CB Paid Subscriptions
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Add-Ons
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Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The promotion applies to all plans... no plans were deleted at any point. I resaved after reviewing everything... didn't seem to have any effect, the issue persists. :dry:
None of your plans have aliases. Alias is required now. Please edit all your plans and give them an alias. Once done please re-test and see if issue persists.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
