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cb subs plugin error

  • escalona
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11 years 6 months ago #225184 by escalona
cb subs plugin error was created by escalona
Hello:
I have problem with CBSubs:
Logged in users can not access the site home page.
All other pages correctly for them too.
If Cb Paid Subscriptions plugin disable everything works right.

No errors appear in History and Logs.
If I disable all plans the error continues .

Can you help?
Thank you.

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  • nant
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11 years 6 months ago #225197 by nant
Replied by nant on topic cb subs plugin error

escalona wrote: Hello:
I have problem with CBSubs:
Logged in users can not access the site home page.
All other pages correctly for them too.
If Cb Paid Subscriptions plugin disable everything works right.

No errors appear in History and Logs.
If I disable all plans the error continues .

Can you help?
Thank you.


Joomla version?
CB version?
CBSubs version?

Maybe you are protecting your Home Page menu with a CBSubs plan?

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  • escalona
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11 years 6 months ago - 11 years 6 months ago #225206 by escalona
Replied by escalona on topic cb subs plugin error
Hello:
More information:

Joomla! 2.5.9 Stable
CB 1.9
CB Subs 3.0.0

Performed different tests.
All show empty home page to user logged:
-Cb Paid Subscriptions plugin-active
-Cb-Paid Subscriptions plugin active and other plugins Subs unplugged.
-Unplugged all Plans
-Unplugged gateways
-AceSEF component Unplugged

Sometime later EDITION


Continuing the investigation I discover that:
The problem is not home page
The problem is a joomla article that showed on that page. I will continue research that happens in article.
There is only a little CSS and a module inserted in article Rock Gallery.

Sometime later another EDITION


Well, I found the error:
Not the plugin to insert modules in articles "Modules Anywhere".
Is the module and associated component of RocketTheme rockGallery. And only when the module is inserted into article. Module in position no problem.
What relationship can there be between this, users logged and CB Subs plugin?
Thank you.
Can there solution or I have to try another gallery?
Last edit: 11 years 6 months ago by escalona.

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  • krileon
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11 years 6 months ago #225239 by krileon
Replied by krileon on topic cb subs plugin error
Enable debug mode and maximum error reporting in Joomla global configuration (both are important for this test). Once done cause the issue again and see if there are any fatal errors on-screen. When you say logged in users can't access the home page, what do you mean by this exactly? CBSubs access permission error? Joomla access permission error? 500 error? Blank page? Please detail what's happening.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • escalona
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11 years 6 months ago #225247 by escalona
Replied by escalona on topic cb subs plugin error
Hello:
Please read all the previous post.
Error is explained there: I was at home page because joomla article it was shown there.

The error is this: When inserted rokGallery into article, the article page is blank if visitor if user logged.
The problem is only for user logged in and rockgallery article. Both things at once.
(No problem if RockGallery this in module position)

This is showing the error following your instructions


Catchable fatal error: Argument 1 passed to RokGalleryModule::getSlices() must be an instance of JParameter, instance of JRegistry given, called in /home/luthiers/public_html/modules/mod_rokgallery/mod_rokgallery.php on line 97 and defined in /home/luthiers/public_html/modules/mod_rokgallery/lib/RokGalleryModule.php on line 15

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  • krileon
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11 years 6 months ago #225254 by krileon
Replied by krileon on topic cb subs plugin error
That's a fatal error coming from RokGalleryModule. You need to contact the developer of RokGalleryModule for them to investigate and fix. I suggest posting on their support forums regarding the module error and see what they can suggest.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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