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Cannot receive registration e-mails

  • Ntelos
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11 years 4 months ago #229374 by Ntelos
Cannot receive registration e-mails was created by Ntelos
Hello there,

I use cb and cb subs to a website. I didn't change anything but install cb profile pro and today simgallery component and cb plugin.

I don't know if its cb profile pro or simgallery, but when i try to register a new account, i receive no registration mails neither to user nor to administrator.

Any ideas?

Thank you in advance

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  • Ntelos
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11 years 4 months ago #229379 by Ntelos
Replied by Ntelos on topic Cannot receive registration e-mails
I uninstalled cb profile pro, checked the registration and reinstalled it. So the problem is not from cb profile pro and i suppose it will not be from simgallery component.

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  • nant
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11 years 4 months ago #229383 by nant
The following user(s) said Thank You: Ntelos

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  • Ntelos
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11 years 4 months ago #229386 by Ntelos
Replied by Ntelos on topic Cannot receive registration e-mails
Ok,

Mass mailing test:
I have 2 users, super administrator and a user. When trying to send mass mail, i get only from mywebsite e-mail to my website e-mail, nothing else.

At the faq it says to resolve this issue. Can you suggest how, and also a possible reason for this to happen all of sudden.

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  • nant
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11 years 4 months ago #229387 by nant
Replied by nant on topic Cannot receive registration e-mails

Ntelos wrote: Ok,

Mass mailing test:
I have 2 users, super administrator and a user. When trying to send mass mail, i get only from mywebsite e-mail to my website e-mail, nothing else.

At the faq it says to resolve this issue. Can you suggest how, and also a possible reason for this to happen all of sudden.


Well the code does not make distinctions - so if emails are getting through, the code is working and something else is blocking things.

Maybe ask your host about this?

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  • Ntelos
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11 years 4 months ago #229388 by Ntelos
Replied by Ntelos on topic Cannot receive registration e-mails
I just contacted my Host company. They said that my DNS settings for the server are spot on and they were able to send and receive mails to and from my website e-mail. So from their site, the e-mail sending and receiving works fine. They insist that my DNS settings are fine.

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