Hi,
My
client website
is using cb_gallery 1.2.2 with cb 1.9 and J2.5.11. Since few days (?) or weeks (?) users can't upload anymore :
We can select image => clic upload => then we have our profile without many tabs (confirm by firebug)
We have to go back to welcome page et come back to our profile for having our good profile with all tabs but our image is not uploaded.
It's very strange.
The tabs missing after upload try have a cb_conditionnal of thembased on their name (if tab have title then show them).
If I understand the issue correctly the entire CB ProfileGallery tab is gone? If you're using CB Conditional to condition the tab then your condition is probably not being matched and causing it to hide. Please remove your condition and see if it comes back. If it does please provide a screenshot of your condition configuration on the tab.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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It's not the issue at all :
Gallery tab is reachable (cf screen 01) for uploading but after the upload, the page refresh and we lost lost somes tabs. We go back to the welcome page of the website and come back to the profile page, tabs are back again but the upload don't appear in the gallery.
This gallery was working since one year without any pb.
Did this start happening after updating CB Conditional? Does the issue go away with CB Conditional disabled?
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Edit your CB Profile Gallery tab within CB > Tab Management. You appear to have a conditional on the tab that's simply doing as configured. Remove the conditional or edit it to ensure it's correct to your needs.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
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Read our Documentation
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Localization
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CB Quickstart
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
