We have LOTS of experience using the language translation strings in Community Builder and it's various plugins, including CBSubs. However, we are not having success with the Mailer plugin. It refuses to recognize language translation content and instead simply sends the string definitions. I have read the entire CBSubs manual and can find no reference to this. Is there some trick to getting automated Mailer messages to pick up defined string content?
We are using
CBSubs 3.0.0
CB 1.9
Joomla 2.5.14
We have 2 languages: en-GB and ja-JP
It always sends the email in the language of whoever triggered the email. In the case of the mailer it's the system that sends the email so it'll always send in the sites default language (so probably English). We're working on a fix for this so it'll properly load the language of the user receiving the email instead of the one sending it.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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I understand about that. But in this case it is not taking EITHER of the language definitions. It is only showing the string. As a test I did this in the en-gb language.php
"EXPIRING SOON" => "Membership expiring soon!",
And what I get is only EXPIRING SOON, which tells me that it is not looking at the language.php file at all. It is only showing whatever is typed in the input boxes on the mailer edit screen.
CBTxt uses 1 to 1 matching. So you'll need to click View Source or whatever the button is called for you WYSIWYG editor and ensure there is no surrounding tags or any other extract text that'd cause the match to fail. It does not do inline translations.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
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Read our Documentation
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Search the forums CB links:
Documentation
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Localization
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CB Quickstart
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CB Paid Subscriptions
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
We have LOTS of experience using the language translation strings in Community Builder and it's various plugins, including CBSubs. Editor is always set to off. There is no extra text or other code causing the match to fail. The Mailer plugin simply does not work with language translations, despite what it says when you hover over the information icon on the mailer automation creation page.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
