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CB Subs Authorize.net not working

  • atrimble
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11 years 2 weeks ago #235282 by atrimble
CB Subs Authorize.net not working was created by atrimble
Upon submission the CBsubs authorize.net plugin is going to this page:

<META HTTP-EQUIV="Refresh" CONTENT="0;URL=http://cutlerville-gaineschamber.org/index.php/component/comprofiler/pluginclass?plugin=cbpaidsubscriptions&cbpgacctno=1&cbppdtback=31c71dbbe73621c58295aafc0b51ecc7&cbpbasket=4&cbpshopuser=edb6d964439ed4038f9a6ab52c9392cf&cbpcardtype=visa&result=payform">

VIEW TEMPORARY SITE



Authorize.net is working for another component so I thought the problem is with CB subs. Anyone know?

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  • krileon
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11 years 2 weeks ago #235297 by krileon
Replied by krileon on topic CB Subs Authorize.net not working
You can't use authorize.net with HTTP. You must have SSL and be PCI Compliant. Notice your URLs are HTTP, they must be HTTPS. Ensure within CBSubs > Settings > Credit Cards that you're forcing to HTTPS.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • atrimble
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11 years 2 weeks ago #235305 by atrimble
Replied by atrimble on topic CB Subs Authorize.net not working
The setting in CB-subs says:

Credit Card Form(s)Mode: (HTTPS - normal secure mode, etc....)

Is the problem that I don't have it set up in the hosting package? Payment works on this site through another authorize.net plugin.

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  • krileon
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11 years 2 weeks ago #235309 by krileon
Replied by krileon on topic CB Subs Authorize.net not working
Ensure the below is configured.

User login session on https switchover: Logout user from http on https switchover

Credit-Card Form http(s) mode: HTTPS (normal secure mode required for normal credit-cards)

Next ensure live_site within configuration.php is blank. If you absolutely need it then set it to use https://.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • atrimble
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11 years 2 weeks ago #235313 by atrimble
Replied by atrimble on topic CB Subs Authorize.net not working
The two settings are the same and live_site in configuration.php is blank and I'm still getting this when I click the credit card payment CB-subs in subscription area.

<META HTTP-EQUIV="Refresh" CONTENT="0;URL=http://cutlerville-gaineschamber.org/index.php/component/comprofiler/pluginclass?plugin=cbpaidsubscriptions&cbpgacctno=1&cbppdtback=31c71dbbe73621c58295aafc0b51ecc7&cbpbasket=7&cbpshopuser=4e55739e9464ffede30c2870aa9e0aca&cbpcardtype=visa&result=payform">

VIEW TEMPORARY SITE



How do I set it to https as you mention? That's the only other thing you mention I haven't done and I still don't get why payment through authorize.net plugin in Events Booking component works and this one doesn't. Could it be MD5 hash - CB subs asks for that and Events Booking does not.

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  • krileon
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11 years 2 weeks ago #235317 by krileon
Replied by krileon on topic CB Subs Authorize.net not working

Could it be MD5 hash - CB subs asks for that and Events Booking does not.

If you didn't configure it then yes. You need to complete the gateways configuration. Refer to your CBSubs documentation for configuration instructions or review the tooltips next to each input.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

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