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[SOLVED] uddeim Link to uddeim settings does not work

  • einkauf
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11 years 1 week ago - 10 years 9 months ago #235843 by einkauf
Hello everybody,
i read a lot here also the FAQs (tx to all the posters) but did not find a solution. So it would be very kind if anybody can give me a hint to solve my problem, tx in advance.

use j3.15 with latest uddeim an cb.
Had some probs with the correct links.

I dont use third party SEF, I have a menu to uddeim, I switched the ID to the propsed one, in my case it is 0.
So i could fix almost every problem with the links.

Only one prob is remaining - the link to the uddeim settings does not work neither with SEF on nor off.

I get an error message page:
1054 - Unknown column 'usertype' in 'field list' SQL=SELECT id, name, username, password, usertype, block FROM khdsu_users WHERE id=860

Does anybody have had a similar prob and solved it?

Best to you all and sorry for my poor english - Markus
Last edit: 10 years 9 months ago by krileon.

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11 years 1 week ago #235860 by krileon
Replied by krileon on topic uddeim Link to uddeim settings does not work
Enable debug mode and maximum error reporting in Joomla global configuration. Once done retest to see what file that error is coming from as we need to know where it's occurring.


Kyle (Krileon)
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11 years 1 week ago #235866 by einkauf
Replied by einkauf on topic uddeim Link to uddeim settings does not work
Hello Krileon,
Tx for the email response - here is the Bug report as requested.

Unknown column 'usertype' in 'field list' SQL=SELECT id, name, username, password, usertype, block FROM khdsu_users WHERE id=862

Call stack
# Function Location
1 JSite->dispatch() /srv/www/vhosts/altea.me/httpdocs/index.php:52
2 JComponentHelper::renderComponent() /srv/www/vhosts/altea.me/httpdocs/includes/application.php:220
3 JComponentHelper::executeComponent() /srv/www/vhosts/altea.me/httpdocs/libraries/legacy/component/helper.php:335
4 require_once() /srv/www/vhosts/altea.me/httpdocs/libraries/legacy/component/helper.php:355
5 uddeIMshowSettings() /srv/www/vhosts/altea.me/httpdocs/components/com_uddeim/uddeim.php:666
6 JDatabaseDriver->loadObjectList() /srv/www/vhosts/altea.me/httpdocs/components/com_uddeim/uddeim.php:2289
7 JDatabaseDriverMysqli->execute() /srv/www/vhosts/altea.me/httpdocs/libraries/joomla/database/driver.php:1281

Best Regards - MArkus

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11 years 1 week ago #235875 by krileon
Replied by krileon on topic uddeim Link to uddeim settings does not work
Your error is coming strictly from UddeIM. It's querying for a column that doesn't exist in Joomla anymore as of J3.0. Please ensure you're using the latest and appropriate Joomla version of UddeIM. If issue persists please post to the UddeIM forums below.

www.joomlapolis.com/forum/25-uddeim-plugin-and-component

Reviewing the UddeIM forums briefly you'll need to install at least UddeIM 3.1 (latest appears to be 3.2) to fix your issue.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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  • einkauf
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11 years 1 week ago #235881 by einkauf
Replied by einkauf on topic uddeim Link to uddeim settings does not work
Hi Krileon,
tx for the quick reply.

I am using the latest uddeim Version with Joomla 3.15
Any idea what can be done further. Shal i post the superuser data and ftp data to an email addy u tel me?

Nice eve - Markus

>uddeIM 3.2

>uddeIM (Instant Messsages)
>PMS component for Mambo and Joomla
© 2007-2014 Stephan Slabihoud, © 2005-2006 by Benjamin Zweifel

>Language file: /language.utf8/german.php

>Deutsches Sprachfile erstellt von uddeIM HQ (Stephan Slabihoud)

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  • krileon
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11 years 6 days ago #235918 by krileon
Replied by krileon on topic uddeim Link to uddeim settings does not work
You need to post your issue to the below forum category. We are not the developers of UddeIM and can not help you with issues coming from UddeIM, sorry.

www.joomlapolis.com/forum/25-uddeim-plugin-and-component


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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