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[SOLVED] Error 500 after registration

10 years 9 months ago - 10 years 9 months ago #239304 by stefantausg
[SOLVED] Error 500 after registration was created by stefantausg
After the registration, the following error message comes:

CB 1.9.1 Joomla, 2.5.8

Thanks Stefan


ERROR 500

Serialization of 'SimpleXMLElement' is not allowed

Call stack
# Function Location
1 JSite->dispatch() /www/htdocs/w0058ccc/anmeldung/index.php:42
2 JError::raiseError() /www/htdocs/w0058ccc/anmeldung/includes/application.php:208
3 JError::raise() /www/htdocs/w0058ccc/anmeldung/libraries/joomla/error/error.php:251

Joomla!-Debug-Konsole
Fehler

Serialization of 'SimpleXMLElement' is not allowed
Call stack
# Function Location
1 JSite->dispatch() JROOT/index.php:42
2 JError::raiseError() JROOT/includes/application.php:208
3 JError::raise() JROOT/libraries/joomla/error/error.php:251
Last edit: 10 years 9 months ago by krileon.

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10 years 9 months ago #239315 by krileon
Replied by krileon on topic Error 500 after registration
Doesn't look like it's coming from CB, but a quick search turns up likely Joomla Captcha causing this. Please see the below topic regarding this. Note you should disable Joomla Captcha when using CB registration as it does not work with CB.

forum.joomla.org/viewtopic.php?f=706&t=762222

This also appears to be a problem with a rocket theme extension as seen below.

www.rockettheme.com/forum/index.php?f=611&t=203955&rb_v=viewtopic

Please check the remaining search results as follows.

www.google.com/search?q=Joomla+Serialization+of+%27SimpleXMLElement%27+is+not+allowed

If none of the above helps please check your server error log and see if there is maybe more to the error. Without knowing where the error occurred there's not much I can do to debug it further.


Kyle (Krileon)
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10 years 9 months ago - 10 years 9 months ago #239318 by stefantausg
Replied by stefantausg on topic Error 500 after registration
the captcha plugin is disabled

in the configuration, no capcha is selected

I use anything from Rocket theme

i use CB Conditional 3.0.9 and cb auto action 3.4.0

if i disable the plugins, it works fine

i updated the plugins.
If the auto action plugin enabled, i have the error 500
conditional plugin is OK



Stefan
Last edit: 10 years 9 months ago by stefantausg.

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10 years 9 months ago #239331 by krileon
Replied by krileon on topic Error 500 after registration
Latest release of CB Conditional is 3.0.12 and latest release of CB Auto Actions is 5.1.3. Both are quite out of date. Please upgrade and see if issue persists. If it does then review your auto actions as one may not be configured properly or an issue with ones usage (especially code actions).


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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10 years 9 months ago - 10 years 9 months ago #239354 by stefantausg
Replied by stefantausg on topic Error 500 after registration
now, i have everything up to date.
The problem is still present.
If I disable the auto action plugin it works.
If I disable an action (no matter what) I got the error 500
If I disable all actions it works.

@Kyle: i send you a Admin account in your message box
Last edit: 10 years 9 months ago by stefantausg.

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10 years 9 months ago #239401 by krileon
Replied by krileon on topic Error 500 after registration

If I disable all actions it works.

You have an invalid usage in one of your actions then. Disable them 1 by 1 until it stops and that'll tell you what action is causing it. You have a lot of Field actions as well. Please keep in mind each field action does a user object store. This could result in some issues if you do multiple field actions in a row. With latest release of CB Auto Actions you can have multiple field value changes in a single action so you may want to consider condensing a few if possible.

@Kyle: i send you a Admin account in your message box

For future reference do not send credentials unless we specifically request them, thank you.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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