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CBsubs and userlist problem

  • dotcom22
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10 years 2 months ago #251782 by dotcom22
CBsubs and userlist problem was created by dotcom22
I created a public list and I choose to display only some user of a specific CBsubs plan. The problem is no user is displayed and my page is totally blank. If I choose the group "Registered" without selecting my CBsubs plan, no problem and I can see user in the list. But If I choose the group "Super User" (who have not relation with any CBsubs plan) I get the same problem. I don't have set any filters or others.

I wondering if is a bug or not. On CB 1.9.1 I had no problem with that.

any clue ?

I use Joomla 3.3.6 - CB 2.0.4 - CBSubs 4 - Several Incubator plugins

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  • krileon
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10 years 2 months ago #251812 by krileon
Replied by krileon on topic CBsubs and userlist problem
Sorry, don't understand the issue. CBSubs doesn't have anything to do with your userlists. Your userlist needs to have all the usergroups of users that you want to display on it. so for example if you select Registered it'll display every user that has that usergroup. There was a userlist fallback bug in 2.0 though, which happened when there was no userlist for the user to access it wouldn't fallback to the next available userlist, but that's fixed in latest 2.0.1 nightly already.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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  • dotcom22
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10 years 2 months ago #251817 by dotcom22
Replied by dotcom22 on topic CBsubs and userlist problem
So I don't know what happen. I thought this could be in relation with CBsubs. I already PM you my credential about another issue few minutes ago but I will make a new PM for let you see where the problem is.

thank

I use Joomla 3.3.6 - CB 2.0.4 - CBSubs 4 - Several Incubator plugins

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  • krileon
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10 years 2 months ago #251820 by krileon
Replied by krileon on topic CBsubs and userlist problem
You've multiple incompatible plugins that are out of date. Please update them based off our compatibility chart below and see if your issue persists.

www.joomlapolis.com/cb-20-addon-status


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • dotcom22
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10 years 2 months ago #251825 by dotcom22
Replied by dotcom22 on topic CBsubs and userlist problem
I updated out of date plugins except 2 because even if they are marked incompatible, I have the last available version. I tried also to unpublish these two but the problem remain.

??

I use Joomla 3.3.6 - CB 2.0.4 - CBSubs 4 - Several Incubator plugins

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  • krileon
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10 years 2 months ago #251869 by krileon
Replied by krileon on topic CBsubs and userlist problem
Your userlist isn't empty. It just doesn't have any user data to display. Checking your userlist I see a user grid box. It has nothing in it because you only set 1 field to display (Entreprise), which is on a tab (Coordonnées) that is restricted to CBSubs subscription. So the tabs content is not visible to the public. Add the profile image or username for example and you'll see them perfectly fine.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

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