[SOLVED] Main Subscription Plan Not Showing as Option - jQuery conflict?

Trying to set up new plans for this site. The main plan doesn't show - well, it does but it's not clear that it's an option. In other words, the registration fields are available but the top of the page says:

Membership Plan

o Student Membership (etc)

o Supporting Member (etc)

And then the registration fields FOR THE MAIN PLAN.

Nowhere is it clear the main plan is actually an option. It doesn't matter if I set it to default, not default or any other plan to default the main plan just doesn't show up.

To recap, there should be THREE plans, not just two, to choose from.

Please see screenshot Below - there are three plans but only two showing.




CBSubs GPL 4.0 RC2, CB Subs 2.0.7, Joomla 3.4.0

I am stumped as to why the main plan doesn't show up as an option.

Thanks in advance for your help.

Mark

I have more information to share.

I created a new main plan and it displayed correctly although the original main plan still did not. If I set that plan to DEFAULT it disappears and does not come back again.

Now I have two "main" plans (different names, of course) that do not show.

BUT, it also might be in the editing of the main plan since when I made the 2nd main plan the same as the first it disappeared. And, if I set STUDENT PLAN to default, it still does show up.

ACTUALLY, please forget the DEFAULT setting info. It appears it's something in the actual settings of the plan. I still need help because the other two plans ar not showing but after creating another plan and setting it to default, it still shows up. It has to be something in the settings of the plan itself and I have no idea what.

You can see to what I'm referring in the attached screenshots below:





Notice there are 5 plans in the backend but only 3 showing. The ones that don't show are the 1st plan and 2nd plan I created. The student plan and supporting plan have had no modifications done to any of the plans beside the price. Same with the 5th plan I created (called MEM3) - all I did was create the plan, the price and the position. And I made it a default.

Mark

I have discovered something although I am not sure what it means (jQuery conflict perhaps?) In the process of trying to see what, if any, errors the site is throwing up, a script gets stuck and waits for a dialogue box to be answered. When it gets stuck, the other missing plans show until the script warning is dismissed.

I'm including screenshots. There are three. The first two show the missing plans and the third shows the page after the warning has been dismissed. The green color on the one screenshot is the first plan I created that no longer shows. In the second screenshot you can see the edge of the green plan and the 2nd plan I created that also does not show. Once the error is cleared, the only plans that show are the Student, Supporting and "3rd Main Plan" I created.

I am using Firefox to build in but I don't see the plans in Chrome either so it can't be just a FF issue as I seen some people say on other script-type issues.

I hope this helps because I really need to fix this. I am also going to ask the theme developer for help but since he is not a CB Subs guy I am not sure he will be able to find a solution.

Thanks,
Mark

The battle continues to have the plans I created be displayed.

Ivo, the theme developer at JoomFX, noticed (correctly, I think) that the class cbregDoHideChildren was being applied to the plans that are missing. There is a way, of course, to do this in the plans themselves but neither of the missing plans has this selected and neither of the plans is a child of anything! In point of fact, one of missing plans did show until I either selected a CSS class(like cbreg_turquoise_1 cbreg_yellow_admin) and/or made the plan a default. But even deleting that class (in the plan) doesn't change anything at this point. The missing plans are incorrectly assigned the hide children class and are hidden.

Ivo suggested the following fix but he didn't think it was the best solution:

div#cbregUpgrades .cbregPlanSelector {
display: block !important;
}

I'm including a screenshot showing the incorrect class which I deleted the display option? selector? - whatever it's called, and you can see the plan does indeed show up.



I'm sure this is entirely the wrong way to approach this so I am not doing it.

Please help. This is two days of frustration. Of course, I do appreciate the great learning experience this has been but I am so far behind on this site and I need to make some gains.

Thanks,
Mark

Topic moved to Professional support forums as requested. Please understand we're not here on weekends. See my signature for business days and hours. This is the reason for you topic not being answered as you posted on Saturday through Sunday.

Regarding your issue please PM backend super administrator login credentials and will take a look.

Forgive me for coming off as sounding impatient (which I always am but that's my problem :blush: ) - I just meant that since I am paying for a higher level of support I should have posted my issue here. I couldn't move it myself once I realized I had probably posted it in the wrong(ish) forum.

I will PM credentials.

Thank you,
Mark