[SOLVED] Registration form - ajax not operational and images disapeared

Hi Sir

i kindly need your assistance to solve an issue in the registration form.
the legend images are not visible and the ajax duplicate checker username and emails are not operational. Multiple usernames and with same emails and usernames can be created
please check the attached screenshot.

i appreciate your fast response.
thanks best regards
Elie W

Looks like fontawesome isn't loading or something is conflicting with it. Ensure fontawesome is enabled within CB > Configuration > Integrations. This is enabled by default so it would've had to of been turned off. If you're using a CB template other than Default then switch back to Default within CB > Configuration > User Profile.

Ajax not working could indicate a jQuery conflict, but it looks like 1 ajax check is already working so my guess is you turned off those checks. Edit your Username and Email fields then enable their ajax checking.

the ajax duplicate checker username and emails are not operational. Multiple usernames and with same emails and usernames can be created

Only the ajax check will fail. PHP will still stop this.

thank you sir for your reply, but it looks like all your mentioned steps are already set as it is recommended, even for the template we are using default one.

thank you for your kind response
regards
Elie

Press F12 to open your browsers developer console. Next if not already selected select the Console tab. Now refresh the page. Review the console for any fatal (red) errors. Beyond that there's nothing more I can suggest without a direct link to the issue to check for jQuery and CSS conflicts.

CSS3117: @font-face failed cross-origin request. Resource access is restricted.
SCRIPT5007: Unable to get property 'call' of undefined or null reference


error found, access restriction.
kindly check the attached screen shot

thanks a lot for your prompt reply.
best regards
Elie

The domain source is your site so it can't be cross-domain unless live_site is maybe set wrong. Ensure live_site within configuration.php is set to '' (empty).

SCRIPT5007: Unable to get property 'call' of undefined or null reference

Please provide the full error with the file name and its line number (should be on the far right of the error). This could certainly cause the jQuery to fail.