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White page for superadmin/moderator group access

  • jpdenny1
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8 years 11 months ago - 8 years 11 months ago #273364 by jpdenny1
Hello CB, for some strange reason I get a white page, when either a super admin or moderator want to access the group they are a member of. Normal users work fine and can access. The moderator is the owner of the group. Super admin has all access rights site wide, cb wide, so feel it's narrowed down to some kind of issue other than access or permission.

Any idea what's going on or a fix for it?

Also I want to put my component and joomla versions automatially in the footer of all my posts - how do I do that?

Kind regards

Joomla 3.4.5 stable
CB 2.0.12
GJ RC1
Php version 5.3.29
Auto actions latest nightly
Activity latest nightly

Joomla 3.6.2
CB 2.0.15 Latest Nightly
GJ 3.0.1 nightly
Php version 5.5.35
Auto actions nightly
Activity nightly
Privacy nightly
Conditions nightly
CB Gallery 2.0
.....all nightly!
Uddeim 3.9
Last edit: 8 years 11 months ago by jpdenny1.

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  • nant
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8 years 11 months ago #273374 by nant

jpdenny1 wrote: Hello CB, for some strange reason I get a white page, when either a super admin or moderator want to access the group they are a member of. Normal users work fine and can access. The moderator is the owner of the group. Super admin has all access rights site wide, cb wide, so feel it's narrowed down to some kind of issue other than access or permission.

Any idea what's going on or a fix for it?

Also I want to put my component and joomla versions automatially in the footer of all my posts - how do I do that?

Kind regards

Joomla 3.4.5 stable
CB 2.0.12
GJ RC1
Php version 5.3.29
Auto actions latest nightly
Activity latest nightly


Please turn on Joomla debugging and see if white page gives you more info.

To update your forum signature, go to your CB Profile and edit the Forums tab.

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  • jpdenny1
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8 years 11 months ago - 8 years 11 months ago #273377 by jpdenny1
Thans. Yeah sorry Nant, I meant to do that first.

Here is the error: Parse error: syntax error, unexpected '/public_html/[website]/components/com_comprofiler/plugin/libraries/CB/Plugin/GroupJivePhoto/Table/PhotoTable.php on line 509

Kind regards

edit: disbale gj photo and it works.

Joomla 3.6.2
CB 2.0.15 Latest Nightly
GJ 3.0.1 nightly
Php version 5.5.35
Auto actions nightly
Activity nightly
Privacy nightly
Conditions nightly
CB Gallery 2.0
.....all nightly!
Uddeim 3.9
Last edit: 8 years 11 months ago by jpdenny1.

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  • krileon
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8 years 11 months ago #273388 by krileon
Please contact your host and see if the function getimagesize has been disabled. It's used to grab the height/width of a photo.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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  • jpdenny1
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8 years 11 months ago #273398 by jpdenny1
Thanks Kyle, they sent this back:

Here are the php modules we have enabled [website]/phpinfo.php this is what your developer can see, if he will need that module installed he/you will need to just request to have it compiles into the apache server your site runs off of, You will just need to send the request to support@xxxx.com and the support department can help you get this feature installed.

So I asked: So I'll ask them if funtion "getimagesize" complies into to apache server?

and I can request the feature myself.

Kind regards

Joomla 3.6.2
CB 2.0.15 Latest Nightly
GJ 3.0.1 nightly
Php version 5.5.35
Auto actions nightly
Activity nightly
Privacy nightly
Conditions nightly
CB Gallery 2.0
.....all nightly!
Uddeim 3.9

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  • krileon
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8 years 11 months ago #273401 by krileon
getimagesize should already be compiled, but it could be disabled. You'll need to ask if it's disabled or try checking within System > System Information > PHP Information for disabled functions. I've added an additional check for next GJ release to avoid erroring and to just skip the width/height if the return result of getimagesize isn't valid.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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