HI - I just received an note from client that an phone number field we've created some time ago, now triggers an error in attempt to enter phone numbers
Originally I've set a custom perl expression:
Code:
/^([\(][0-9]{3}[\)][ ]([0-9]{3})[-]([0-9]{4}))$/
that forces a user to enter phone number in the following format: (xxx) xxx-xxxx
The phone numbers are also being scanned for duplicates, but I've tried various scenarios with bogus numbers when the code is in place, and I'm receiving an error. When I remove the custom perl, I can enter and save the number without any issues. Any thoughts? Thanks!
azjr wrote: HI - I just received an note from client that an phone number field we've created some time ago, now triggers an error in attempt to enter phone numbers
Originally I've set a custom perl expression:
Code:
/^([\(][0-9]{3}[\)][ ]([0-9]{3})[-]([0-9]{4}))$/
that forces a user to enter phone number in the following format: (xxx) xxx-xxxx
The phone numbers are also being scanned for duplicates, but I've tried various scenarios with bogus numbers when the code is in place, and I'm receiving an error. When I remove the custom perl, I can enter and save the number without any issues. Any thoughts? Thanks!
Are you having this issue on all browsers? If not what browser specifically is doing this? If is a specific browser please ensure it's up to date.
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Kyle - I cannot confirm if this is on all browsers - the clients reporting it are on windows; I have tested on Mac Chrome and Safari getting the error.
Here are few details from client's reporting this error:
Browser: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0
Browser: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2490.80 Safari/537.36
Browser: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/45.0.2454.99 Safari/537.36
We've retested with latest nightly on all major browsers as working fine. If they continue to have issues please ask them to update their browser to latest version if available.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
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Read our Documentation
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Search the forums CB links:
Documentation
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Localization
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CB Quickstart
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CB Paid Subscriptions
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Add-Ons
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Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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