Hi, when I want to update my profile and I go to modify my profile from website frontend, checkbox option fields is not checked, while It should be selected with registering chosen value (see the attach file)
Does selecting values and updating your profile keep the values you selected or does it also lose those values? If it works fine in profile edit then enable debug mode and maximum error reporting in Joomla global configuration and attempt to retest to see if any errors output. If no errors then disable non-core CB plugins 1 by 1 while retesting after each to see if a plugin is causing it.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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Hi, If I update profile without reselecting value, it lose the value inserted in registration form. Enabling debug mode no errors occur. I haven't non-core CB plugins enabled (in the attached file you can plugin enabled)
Disable CB Conditional and CB Privacy then see if issue persists. Your issue could be due to value resetting in CB Conditional if you're conditioning the field.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
