I just noticed that on my site's user profiles the title for the Connections and Views Statistics are not being displayed. Please see attachments. The first is from the CB Tutorial videos on youtube, the other is from my site.
Run CB > Tools > Load Canvas Layout and it should fix any canvas layout issues. If not then edit those fields within CB > Field Management and ensure "Show on Profile" is set to "Yes, 2 Lines with Title".
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-Sigh- Its a template issue... I know yall are not responcible for template issues, but can you offer me any suggestions? The one I am using is a paid template that I can no longer get support for (No longer subscribed to that site).
I tested with my template v.s. Protostar that packed with Joomla.
There's nothing we can do about 3rd party template issues. It's just not reasonable for us to review someone else's code, try to interpret their intention/design, analyze the code, and fix. Most likely your templates issue has been fixed with a new release, but since you're no longer subscribed for it your template has become out of date. You may want to see if they can offer a discount to renew and see if they can fix your issue or consider switching templates.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
On now we transition to pre-sales questions, are any of the 4 templates available for purchased used as the template here on Joomlapolis; does the 30-day satisfaction guarantee work for templates too; when is the next email coming out with a coupon code?
You maybe able to track down the CSS issue by right clicking the field and clicking inspect element. This will open the browser console on that fields HTML so you can inspect its CSS to see what is changing it, change it from there to test, and tells you the location of the CSS that maybe causing problems.
are any of the 4 templates available for purchased used as the template here on Joomlapolis
No, our sites template is specifically designed for our needs.
does the 30-day satisfaction guarantee work for templates too
Yes, it applies to all purchases. See the below for further details on a satisfaction guarantee.
when is the next email coming out with a coupon code?
We usually have a newsletter sent weekly, but we're running short on topics at this time as we're working on improving existing products, which is taking longer than a week. CB Connect 7.0.0 stable release announcement should be in a newsletter soon.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
