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[SOLVED] GroupJive 3.0 - PMs not being sent on Join / Invite

  • gjschaller
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8 years 4 months ago - 8 years 3 months ago #283264 by gjschaller
On my current site, I have found that there is no notice being sent when a user asks to join a GroupJive group.

I am using UddeIM 3.9 as my PM system. In GroupJive, Notifications are enabled (via PM instead of Email), and all Defaults are set to "Notify."

A user receives a notice when an invite is sent to them, but a Moderator / Admin does not get a notice when a User attempts to join.

Should they, or is there another way to notify Owners, Admins & Moderators of pending action?

Thank you!

Geoffrey Schaller
Technical Officer
www.knightrealms.com
Last edit: 8 years 3 months ago by krileon. Reason: Added [SOLVED] tag to subject

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  • krileon
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8 years 4 months ago #283277 by krileon
The Group Owner, Group Moderators, and Group Admins need to set themselves to be notified under Notifications. Site admins/moderators won't be sent anything beyond group create notifications. Which notifications exactly are not working? Just join notifications or all of the integration approval notifications?


Kyle (Krileon)
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  • gjschaller
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8 years 4 months ago - 8 years 4 months ago #283306 by gjschaller
OK, this works now - because I was just using the UddeIM plugin, and not the CB PM plugin, it was not working - now it is.

However, now that both plugins are enabled, the phrase "Send Private Message" appears twice:



I don't see .classes to hide one of them, unfortunately.

Geoffrey Schaller
Technical Officer
www.knightrealms.com
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Last edit: 8 years 4 months ago by gjschaller.

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  • krileon
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8 years 4 months ago #283317 by krileon
Only use 1 of the UddeIM CB integration plugins. You can still use the UddeIM Inbox plugin, etc.. but don't use the main UddeIM CB plugin with Private Message System plugin at the same time.


Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • gjschaller
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8 years 4 months ago #283328 by gjschaller
If the CB one is disabled, GroupJive does not send PMs.

If the UddeIM one is disabled, it does not integrate correctly into CB.

The only drawback to having both at the moment is the double link mentioned above, and I can simply hide that field for now.

Geoffrey Schaller
Technical Officer
www.knightrealms.com

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  • krileon
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8 years 3 months ago #283347 by krileon
Disable the one provided by UddeIM and only use CBs. I do not test UddeIMs CB plugin so I've no idea what issues it could have.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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