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Submenus missing when I open or view Profile

  • lcabezas
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8 years 2 months ago - 8 years 2 months ago #284657 by lcabezas
Hi,
I'm using Smartaddons' template SJ Time with CB.

I created a submenu to view Profile, but when the Profile is displayed, all submenus (dropdown) menus don't work anymore.

I'm not sure if the conflict is with template or with CB.

Appreciate your help.

You can view the dev site here for you to have idea on the submenu. www.pogsinc.org/dev/

Thanks.
Last edit: 8 years 2 months ago by lcabezas.

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  • krileon
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8 years 2 months ago #284678 by krileon
Replied by krileon on topic Submenus missing when I open or view Profile
We're not the developers of your menu extension. You'll need to contact them as to why their extension breaks on CBs page. My guess is either a CSS styling conflict (unlikely since we prefix our classes) or a jQuery error (likely).


Kyle (Krileon)
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  • lcabezas
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8 years 2 months ago #284688 by lcabezas
Replied by lcabezas on topic Submenus missing when I open or view Profile
Thanks.

I open a ticket with the template provider and just waiting for their response.

But, just in case they will point to CB again, as they usually do for other 3rd-party products when there's conflict. Would appreciate your assistance again.

Regards.

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  • krileon
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8 years 2 months ago #284707 by krileon
Replied by krileon on topic Submenus missing when I open or view Profile
Navigate to your profile page and press F12 to open the developer console. Next click the Console tab. Now refresh the page and look for any fatal errors (they'll be red) in the console. If it's a JS error causing this it should be there.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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  • lcabezas
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8 years 2 months ago #284828 by lcabezas
Replied by lcabezas on topic Submenus missing when I open or view Profile
Thanks for the help.

The template developer have installed jQuery Easy and this resolved the conflict.

Regards,

Lito

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  • lcabezas
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8 years 2 months ago #284829 by lcabezas
Replied by lcabezas on topic Submenus missing when I open or view Profile
Out of topic but needed help...

Why can't I open new topic and when I click on Submit, it gives me Forbidden Error.

Appreciate any help.

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