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[SOLVED] CB Connect facebook login problem

  • ktm640
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8 years 4 weeks ago - 8 years 3 weeks ago #289453 by ktm640
Hello,

where I can find video tutorial about CB Connect configuration for facebook?
In Documentation page I don't quite understand how configure this add-on.

I add facebook App ID and App Secret key from facebook app.

When test registration with my facebook account.

After click on button "Sign in with Facebook" automatically registered new account and connect to Joomla.
But after disconnecting I can't login again. Get message "The email \'
Last edit: 8 years 3 weeks ago by krileon. Reason: Added [SOLVED] tag to subject

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  • ktm640
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8 years 3 weeks ago #289468 by ktm640
Replied by ktm640 on topic CB Connect facebook login problem
Today I found that this was happened after deleting account from Joomla users.
If new user registered to site with facebook account all is ok. But if I delete this account from Joomla and again registered, problem with message appear. How solve this?

How I can edit facebook connection to previuos users who registered in standart Joomla form?

Can help me?

Regards,
Stas

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  • krileon
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8 years 3 weeks ago #289508 by krileon
Replied by krileon on topic CB Connect facebook login problem
Configuration instructions can be found below.

www.joomlapolis.com/forum/6-news-and-publicity/229505-configuring-cb-connect-7-x

When deleting a user you need to delete them from within CB > User Management otherwise you're causing CB and Joomla to go out of sync and it's likely seeing the Facebook ID is already attached to an existing CB account. If you're already registered on the site, but want to login to your account with Facebook then you have to link them first. To do that you need to login normally then use the link button in the CB Login module to link the two accounts.


Kyle (Krileon)
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  • ktm640
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8 years 3 weeks ago #289548 by ktm640
Replied by ktm640 on topic CB Connect facebook login problem
Thanks for answer but problem I am not solved :(

If I delete user, it deleted from both admins (Joomla and CB) automatically. But After sign with facebook again see message:
Error

The email '...' is already in use.

I install new fresh Joomla 3.6.5 to new account. Install CB and CB connect.
Create user. Delete them. Check in Joomla user and CM user management. User is deleted successfully.
When again registered user to site. Successfully login and find button "Link to Facebook"
Link user to facebook also successfully. But after logout and trying login with facebook again see message:
Error

The email '...' is already in use.

With CB and Joomla login form no problems, only with facebook.

I don't understand where my mistake or may be I wrong understand your answer?

Regards,
Stas

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  • krileon
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8 years 3 weeks ago #289556 by krileon
Replied by krileon on topic CB Connect facebook login problem
It can't display the email is already in use if the user using that email was deleted otherwise you have a user already registered with the email address it's trying to synchronize from Facebook. It is not going to link those two accounts together as that would be a massive vulnerability. To link to an existing account you need to first login normally then use the Link button. I'm having no issues with new account creations or linking to an existing account in my tests. Check that the Facebook ID field is properly populated with your Facebook ID from within CB > User Management after linking (note this field is for management purposes only).


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • ktm640
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8 years 3 weeks ago #289566 by ktm640
Replied by ktm640 on topic CB Connect facebook login problem
I was link user to facebook as you write. With new user I also don't have problems.

Are You trying in Your tests delete linked to facebook user, when again the same user register, login and logout with facebook several times?

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