Im having a major functional problem with cbsubs running on Joomla! 2.5
After returning from our payment gateway, the subscription never activates, all of the IPN info is correct and the payemt is showing properly in cbsubs however the subscription is never generated and when the user returns it just asks them to pay again.
I have confirmed my settings are all correct via your documentation and with ccbill. Please advise
Any errors in history log? Did you receive the IPN in notifications? If so, was it errored?
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
ccbill: The OrderId is missing in the return URL: Probably due to missing "cbsubs_ccbill_basket" cookie: Please contact site administrator to check error log.
Please PM backend super administrator login credentials and will take a look.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
I see only 1 IPN from CCBill and it looks successful. The basket also looks paid for that IPN. Where are you seeing the orderid error? On return to your site from CCBill?
Note you don't have any subscriptions. All your plans are Merchandise plans. They do not generate subscriptions. So this is working as intended and as configured.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
