[SOLVED] Prorated subscription signup skips payment

However, after cancelling your registration and go back to repeat the registration process, it still completes the registration without payment.

Is the plan selection still available on registration when going back and is the plan selected? When you cancel during registration the users registration is actually already completed, but blocked and they'll be asked to subscribe on login if a subscription is required.

Yes it is - I have two plans to select from and the default plan is always selected.

User account does not get created in the first time of registration & cancellation. Only on the second time around after you click Register it goes to "Registration Complete" and user email gets sent, but no payment process kicks in.

I just tested one more thing.

Under the subscription plan in question, I changed the option "User Email Confirmation" from the CB default (confirm email before activated) to "Yes, after payment (override CB)".

After cancelling your first registration process and go back to the registration page to register again, it still lets you complete your registration without payment and the confirmation email gets sent.

The user is already created by time they get to the payment basket. CBSubs can't function without the user already exist as it uses their user data. When you're cancelling the basket it's not deleting the user or anything of the sort. You'll notice the user will be in CB > User Management and will be Disabled (blocked).

When you attempt to register with the same credentials it'll throw "You are already registered with this username and password.". Since confirmation is being used CB will re-send the confirmation email. CB does this on re-registration or login attempt when confirmation is enabled and the user is unconfirmed. This is normal behavior.

Now, since your CBSubs is set to not allow registration without a subscription they will be permanently Disabled (blocked) until they obtain a subscription. Payment is not being skipped though. They are not being given a subscription to the plan for free or anything of the sort.

In this case even if they confirm their first login attempt will block them again as they have no subscription. We'll be improving this workflow further with future releases though, but for now it's behaving as intended.

Thanks for the clarification, Kyle.

The only foreseeable caveat of how this current workflow takes place in my particular case, is that once the user registration is completed without the payment processed, I cannot make the user go through the payment process again (when the user attempts to log in, it simply shows "you need subscription").

Unless I can make adjustments in the current CBSubs configuration to force this to happen, I will wait for the next CBSubs release to see this workflow improved.

I cannot make the user go through the payment process again (when the user attempts to log in, it simply shows "you need subscription").

Ensure you've a plan that allows upgrades. A registered user purchasing a plan is always considered an Upgrade.

I will wait for the next CBSubs release to see this workflow improved.

Next release will be a quick 3.0.1 to fix bugs. After that we'll have a feature release, but I can make no promises as to what will be in it.