A user wants to stop using autorecurring payments. Can I just click on her Subscription ID and change it from "autorecurring with notifications" to "not autorecurring" or do we have to stop the ARB at authorize.net also?
It needs to be cancelled at the payment gateway. Currently frontend cancellations will cancel the entire subscription in addition to the recurring payments. If you want to cancel just the recurring you'll have to do that manually at the gateway at this time. There are plans however to improve this in a later release with better use of gateway APIs.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
