CB Lists not updated

I find that changes made to the profile are not being updated in CB lists.

example
User had no subscription plan, but added a subscription. The subscription tab does not update...

Can you please tell me if I should not expect this to work? It would be very helpful if it did.

Thanks,

Of course it works

But you have 2 different questions on CB and CBSubs here, and both seem to indicate that you either have a cache somewhere or that the URL is the right one:

- When you change a profile, the CB list is updated immediately.

- When you add a plan that is allowed for upgrade, it appears immediately on the user profile.

Clear browser cache ? or have Joomla pages cache enabled ? or have a CDN or other complex servers setups ?

I am aware of the cache issue, and have F5'd it for changes...but they do not appear.

Where can I update the fields in the database?

Thanks,

CB fields values are stored in table jos_comprofiler (replace jos by your prefix). That would allow you to see if the issue is at CB profiler updating time or at displaying time.

If it is not even stored, then my next blind guess is that something (e.g. a third-party Joomla system plugin, a server setting, a javascript code) disallows the storage. Do you have any green message "Your settings have been saved." after you click "Update" in your CB Profile edit ? and do you go back to your CB profile after that ? If not, then something would intercept the saving.

Thanks for sticking with me and the sql info.
I was able to update fields in sql.

I also think I discovered my problem.
The fields that are not updating are ones I created in my Plans > Integration > CB fields

I guess I missed having to duplicate these in each plan...so as members upgraded to a different plan...the fields were not updated.

I am still testing it...but it looks like that is the root cause.

Thanks