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cbpaidsubsbot not working in subscription plan content

  • danpoole
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8 years 2 months ago #284375 by danpoole
Sorry, my mistake, yes I was originally tried...

[cbsubs:if plan="1" status!="A"]NOT ACTIVE[/cbsubs:if]
[cbsubs:if plan="1" status="A"]ACTIVE[/cbsubs:if]

but changed it because I was trying anything to get it working. Event with the above code it does not work.

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  • krileon
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8 years 2 months ago #284399 by krileon
Works perfectly fine in my tests. My guess is either CBSubs isn't up to date or you've the wrong plan id supplied. Please PM backend super administrator login credentials and will take a look. Please include the plan name of the plan you're trying to configure this for.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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  • danpoole
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8 years 2 months ago #284441 by danpoole
Thanks, I have PM you my details.

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  • krileon
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8 years 2 months ago #284481 by krileon
Have reviewed your install. You were not up to date. I've created a backup then updated CB and its plugins. It's working fine now.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: nant

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  • danpoole
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8 years 2 months ago - 8 years 2 months ago #284496 by danpoole
Thank you for that, yes last night I re-subscribed to CB Professional and updated the plugins (not all of them though, just the ones in red) but I didn't go back to check on that as I renewed to try and resolve another problem.

Anyway, it is all working now :)

...but just one more little thing, when I subscribe to one plan, the checkbox for the other plan dissappears.
  • No plans subscribed (plan001.jpg)...
  • One plane subscribed (plan002.jpg)...
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Last edit: 8 years 2 months ago by danpoole.

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  • krileon
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8 years 2 months ago #284522 by krileon
You're actively subscribed to plan 1. There's no need for a checkbox. You can not renew multiple plans at once and you can not subscribe and renew plans at the same time. The second plan is the only plan available so again no need for checkbox and just shows you directly the buttons to upgrade.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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