[SOLVED] Conditional plans not working when providing upgrades

I have a CB checkbox field that when filled (true) only certain plans are shown. This works correctly during registration. However, when the user checks their subscriptions and are offered upgrades, the condition is ignored and all plans are shown. I have attached two screen shots. 1) shows the condition field "Student" checked. 2) shows all plans are shown, when only the academic plans should be shown. Again, this works during registration.

CB version: 2.0.15
CBsubs version: 4.1.0

Registration and Upgrade use two different condition parameters. Most likely you just need to configure the Upgrade condition. Edit your plan within CBSubs > Plans then under the Workflows tab ensure you've configured the condition under "Subscriptions upgrades workflows". You'll want to use a static condition for upgrades.

I see the workflow for upgrades, but I don't see the conditional CB field condition settings that are available for registration. I use a CB field to determine which plans are available to the user.

Under registration, there is "Conditions on CB Fields to show plan at registration". This is what I am needing for upgrades.

Thanks.

Edit your plan then under Workflows set "First static condition" to "This condition must be met to allow upgrades:" under "Subscriptions upgrades workflows". You can then configure your field condition under "Dates / CB Fields Comparisons".

Thanks, I was able to configure this to work for upgrades.

It was more difficult than for the registration. The upgrade section only uses date, text , or number, but the registration conditions allow checkboxs. I used a checkbox field in the registration condition, but I was not able to use the same field in the upgrade conditions.

Maybe in the future the Upgrade conditional section could be the same as the Registration conditional section.

You can condition for checkbox fields as well. A checkbox field stores in the database a 1 or a 0 (or NULL). 1 meaning it's checked and 0 or NULL meaning unchecked. Typically it's best to just do an Equal To 1 or Not Equal To 1 condition for checkbox fields.