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User disabled when plan expires?

  • wowza2
  • wowza2
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6 years 9 months ago #300743 by wowza2
User disabled when plan expires? was created by wowza2
Have a situation where, upon a user's plan expiring they are also no longer enabled? Is this a new issue?

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  • krileon
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6 years 9 months ago #300753 by krileon
Replied by krileon on topic User disabled when plan expires?
You likely have CBSubs set to not allow free registrations without a subscription. In this case it will block them when they become expired and ask to renew/upgrade when they attempt to login. You can disable this functionality within CBSubs > Settings > Global by setting "Allow Free Registered Users (without subscriptions)" to "Yes".


Kyle (Krileon)
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