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CBSubs URL resend

  • wjgadmin
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6 years 7 months ago #303198 by wjgadmin
CBSubs URL resend was created by wjgadmin
hi guys,
i need to resubmit the URL http post from a couple of members. can you please tell me how to resend the post via CBSubs URL, manually?
thank you

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  • krileon
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6 years 7 months ago #303208 by krileon
Replied by krileon on topic CBSubs URL resend
There is no option to resend it manually beyond you manually constructing the URL variables and I guess navigating to the URL in your browser.


Kyle (Krileon)
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6 years 7 months ago - 6 years 7 months ago #303214 by wjgadmin
Replied by wjgadmin on topic CBSubs URL resend
hi Kyle,
okay so I have tested it via URL and can confirm there is an issue coming from CBSubs URL post. i've tested the exact URL below and it worked no problem on our server:
ACTUALLY ILL SEND THIS VIA PRIVATE MESSAGE FOR PRIVACY

however when it is being sent from CBSubs, it is not working and returns an error. this happened before on all posts, and through extensive troubleshooting it was due to the format of the date string provided from CBSubs. this was an easy fix, we changed the format via CB configuration & walla. now the URL/Subscription Activation & Renewal are working for sure (we've had them running for some time). however today we had a members' subscription expire & noticed it didn't make the change on our server & left the error.

this is strange because everything (except txn_type) is being sent the exact same way in the http post for deactivation as the initial activation & renewal posts. also when i tested it via the URL method it worked no problem. please advise, thank you

please see images.

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Last edit: 6 years 7 months ago by wjgadmin.

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  • krileon
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6 years 7 months ago #303228 by krileon
Replied by krileon on topic CBSubs URL resend
That's not a bug with CBSubs URL. That's just the format the date is given through the substitution in CBSubs. You need to be processing the date accordingly at your endpoint, which if you're using PHP is easy enough to run it through DateTime PHP API. CBSubs URL isn't erroring, your script is because it doesn't know how to utilize a date beyond 1 format.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • wjgadmin
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6 years 7 months ago - 6 years 7 months ago #303230 by wjgadmin
Replied by wjgadmin on topic CBSubs URL resend
Hi Kyle,
I think you misunderstood me, I wasn't saying that CBSubs was erroring, I meant it showed an error in the history log. As to the date format, as per above, that was fixed long ago & is being submitted correctly for the activation & renewal so why is it not working for the expiration? the exact same information is being sent (same on the activation, renewal, deactivation & expiration). also when I test it via the URL (not cbsubs, i mean the literal URL in the browser) it works perfectly. So somehow CBSubs is submitting the information incorreclty and I cannot figure out why or what it is. If it is submitting the expiry date based on the CB config like the activation & renewal, that would be correct. But again, the expiration seems to be doing something differently & it shouldn't. Please see images & the private message I sent you that contains the URL I used for testing.
So this will most likely require troubleshooting to see why CBSubs is sending different information when it should be the same :)
We need a way to see the information that is being sent from CBSubs so we can see what the difference is from activation/renewal to the expiration post. Then we can alter the format accordingly, but without seeing the post information being sent I cannot confirm what is causing it. Please advise, thank you
Last edit: 6 years 7 months ago by wjgadmin.

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  • krileon
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6 years 6 months ago #303248 by krileon
Replied by krileon on topic CBSubs URL resend
I don't see any issues with the URL. Please provide what error it's logging in the CBSubs History Log. Latest release should log CBSubs URL errors to the History Log.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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