Hi, this message: "a membership is needed for access" but no option presented for the user to select... just blank screen under menu.
Am I missing a setting somewhere so the available memberships are presented?
This happens when someone's signup is incomplete. User is created but basket doesn't get created or completed.
Thanks, Kerry.
Last edit: 2 days 19 hours ago by kerry.kunzli. Reason: added more info
That can happen if your plans are setup to have an exclusive plan, but it's not available at registration. Something like the below can be a problem.
Plan A (non-exclusive)
Plan B (exclusive)
With the above Plan A is available at registration, but Plan B isn't. In this scenario if I select Plan A you'll get problems like that because you've a parent plan marked exclusive. Exclusive also means mandatory. So both Plan A and Plan B should either be marked exclusive or non-exclusive.
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