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And there is the rub. I can't get the basic package to work properly out of the box, and have reported a bug. Clearly there is a problem, but you are not interested in helping non-paying members.If you still have issue please open a new support thread in the Professional support forums.
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Stretchlandy wrote:
And there is the rub. I can't get the basic package to work properly out of the box, and have reported a bug. Clearly there is a problem, but you are not interested in helping non-paying members.If you still have issue please open a new support thread in the Professional support forums.
Whilst I understand and agree with this position of paid support, your reply above does make you look very much like you are not interested in solving bugs in your basic package without payment of some sort. Why should I now commit money to fix this software? Will the software work better if I upgrade my membership of the site? Is that the whole point?
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