Skip to Content Skip to Menu

🌟Discover the Joomla AI Plugin that wrote its own story! - CB Editor Assistant 1.1now for Joomla 3, 4 & 5!
✍️ 5-Day Free Trial, then 🎯 save up to 30% with our 🛍️ Intro Offer (First 50 users, ends Dec. 25th)
🌲 Merry Christmas! Great savings on Professional and Developer Memberships! Get 25% off now with code XMAS-2024!

Creating new user error

  • missarab
  • missarab
  • OFFLINE
  • Posts: 40
  • Thanks: 5
  • Karma: 0
10 months 2 weeks ago #337064 by missarab
Creating new user error was created by missarab
Hello

When a new user registers for an account, they get the attached error:
This username has been used by someone else. Please choose a different username
This email is used by a different user account. Please use a different email

However, the new registered name or email doesn't exist.
Meanwhile, the user has been created successfully on the "User Management"


Please advise
Attachments:

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48616
  • Thanks: 8302
  • Karma: 1446
10 months 2 weeks ago #337069 by krileon
Replied by krileon on topic Creating new user error
No such errors exist anywhere in CB. Scanned through Joomla 3, 4, and 5 as well and they don't appear there either. My best guess is you've a 3rd party Joomla User or System plugin doing something on Joomla user save process causing that. Suggest taking a look in System > Extensions > Plugins.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: missarab

Please Log in or Create an account to join the conversation.

Moderators: beatnantkrileon
Powered by Kunena Forum