I have a situation with one of my clients where we have a largish CB Subs installation working well for them for the last 10 months. The client has now informed us of 'members' who had made payments in cash some 6 months ago but who had not 'registered' on the club website. They have now registered and the payments have been matched.
Is it possible to now change their 'registration date' to the date that they made the payment (ie September 2012) as opposed to the date that they actually registered and 'subscribed' via the website (March 2013).
This is important as the subscription recurs and if no changes are made then these members will appear to be getting almost a season of membership for free.
I look forward to hearing from you.
Kind regards
Registration date doesn't have any affect on subscription calculations. You could use the import feature to import their subscription and specify the subscribed date in 2012 of September, but I can see why you'd want to also match up the registration date and only way to do that is edit it directly in _users database as Joomla nor CB allow registration date to be edited.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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OK Krileon - thanks for that input. Which table must I change in the database to affect the subscription renewal calculation? I have had a poke around but would appreciate your confirmation.
Expiration, renewal, etc.. is all calculated precisely. You should import the subscription with the proper subscription date already set so it'll have the correct expiration, etc.. as needed. Users subscription data can be edited within CBSubs > Subscriptions by clicking the id of the subscription under the ID column, but I do not advise doing this as you could easily break the subscription for the user.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
