I'm using CB Subscriptions Plugin (v3.0) for a subscription system where all the plans are mutually exclusive.
I have used the plan URL's on a Joomla Article page to provide a link to the plan - and made them available to both registered and unregistered users
If an unregistered user selects the link and creates a user record, the subscription plan then processes normally
If a registered user clicks the link for any class of membership, the next page : Subscriptions, shows only the text 'Your chosen subscriptions:' and nothing else. I would expect to see a choice so that the user could choose a method of payment.
I'm sure this is a simple problem, but would appreciate some assistance on getting this to work - most other aspects of the system seem to work fine.
You need to enable upgrades. Registered users making a purchase is always considered an Upgrade unless they had no subscription to begin with. See in your Workflows screenshot where upgrades is set to "No" with conditions; those conditions likely are not being met.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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Whatever the state of the Upgrade flags, the problem still exists : I worked out that 1 applied, but the others aren't necessarily that precise. However, whatever permutations I then apply (Yes, Yes, No/Yes, Yes, Yes) I still get the same result.
Please provide a screenshot of what you're seeing and a screenshot of the upgrade parameters on the workflows tab of your plans. Please also ensure you allow upgrades globally within CBSubs > Settings > Global.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
