When someone is choosing their county & state for the invoice the default is US (this is fine). However, when you click on the drop down list there are no states to choose from. The only way I can get the list of states to populate is to either A: choose another country then go back to US, or B: hit save, get the error message “you must choose a state”, then go back to the drop down.
Can you please let me know what I might be doing wrong?
It's a known bug. It's best not to set a default country that way they always have to select the country for the first time to avoid this issue.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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You can adjust the default within CBSubs > Settings > Tax. If you're mapping the field from a CB field that is supplying a value that doesn't match it could possibly be causing this too. You can remove the mapping at CBSubs > Settings > Display > Invoices.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
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Read our Documentation
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Search the forums CB links:
Documentation
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Localization
-
CB Quickstart
-
CB Paid Subscriptions
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Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
