I have a cb_field where I set the default value to 0 because I have a query field who check this value to apply or not a promotion. The system works fine until the subscription is activ but when the subscription is expired the value is set to 0 again even if there was another value.. (I hope it is clear)
Of course my customer wants to keep this info alive because if the subscriber wants to reneval his subscription he also wants to have his promotion.
Of course there is no auto-action on this field or cb_field integration in this plan.
Sounds like you've one of your plans that is controlling the value of the field on subscription activation and you've set it to reverse the value on deactivation. Please edit your plans and check Integrations > Fields to see if one of your plans is controlling the fields value.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Well I have checked all my plan and there's nothing abnormal. And with several tests made today I note that the bug my customer have signaled isn't good, the field stay full.
I apologise for reporting a wrong information here, you can delete the thread if you want.
krileon
