When a customer has expired and needs to renew it will not let them pick any child plans for that renewal. This is a pain for the customer since now they must make another purchase and it causes extra transaction fees for us with the credit card processor. Can this be fixed?
You can not renew a plan and purchase a plan at the same time. CBSubs is planned to have this in a future release however, but for now they must renew separate from new purchases.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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krileon
