Internal Server Error

Hello,

since few days, when I try to go to Community Builder => Configuration I get the following message :

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@domain.com to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I ca access to the rest of Community Builder and the Joomla admin.

Thanks for you help.

Please follow this advise:

www.joomlapolis.com/support/faq/101-support/18227-blank-page-issue

and also check your server error log (ask your host helpdesk if you don't know how).

Thanks for your answer :

Check server error logs (not access logs) if you have access to them.

Server logs are empty.

to your Joomla Administration panel, Site --> Global Configuration --> System Tab and turn on Site Debugging, then try reloading page, and check page source (HTML source). Don't forget to turn site debug off again after you have finished.

I still get the Internal Server Error.

if it the blank page is outside CB (no "option=com_comprofiler" in URL), e.g. in joomla during installation, add following to the index.php (or index2.php, whichever is in the URL) in frontend or backend where it gives you a blank page, just after the first " ini_set( 'display_errors', true ); error_reporting( E_ALL );

There is "option=com_comprofiler" in the URL.


Thanks for your help.

Ensure error reporting is also set to maximum when enabling debug mode so errors can output. Once done please retest and see if any errors are displayed. If none then please check your server error log to see if any fatal errors logged around the time of your test.